About Us
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Overview
Customer
Service
Our
Cummitment
Product
Rates
Features
Privacy
Security
Send Us
Feedback
Overview Top of page
Tripotel.com is a full service provider of online hotel
reservation services, offering quality hotel accommodation, exceptional
customer service and discounted hotel rates. With carefully selected
portfolio of luxury and budget hotels available to our customers,
Tripotel.com is the hotel reservation service for travelers around the
world who want both quality and the best deals available.
Our
company’s future plans include increasing our portfolio of hotels in the
US and Europe as well as expanding to other markets including South
America and Asia. Our objective is to become a one-stop reservation
center, providing our customers with additional services such as
comprehensive Package Deals, which will include hotel accommodation,
airfare, car rental, and entertainment features.
Customer Service Top of page
The Tripotel
team
Our team is
made up of expertly trained professionals from the travel, product
development, finance, and IT industries. We provide the highest level of
customer service possible to ensure that your online travel experience is
completely satisfactory. Our customer service oriented Reservations Center
has made reservations for hundreds of thousands of satisfied customers
since the company’s inception.
Our Commitment Top of page
Tripotel.com is committed quality in all aspects of
the products and services we provide. We offer the most effective and
satisfying online travel reservation experience on the Internet. At
Tripotel, we strongly believe that value can be achieved without
compromising quality. We are committed to offering you excellent service
and want to exceed your expectations.
Product Top of page
Tripotel.com offers interactive, real-time access to
room and rate availability, enabling you to book the best rates
instantaneously through the Internet. You are able to retrieve information
directly from our Central Reservation system within seconds.
Rates Top of page
Our long standing relationship and contract
negotiation with individual hotels enables us to provide special rates and
competitive discounts for accommodation in the US and UK, which represent
up to 60% of a hotel’s own selling price. Special offers are continually
updated, so be sure to return to our website often! Or sign up for our
"best deals" e-mail newsletter that provides you with information on the
best deals available on our web site.
Features Top of page
Tripotel.com provides our customers with photographs
and descriptions on interesting and value-added properties to better
assist them in making the right choice. The site is consistently updated
with new hotels, photographs, rates, amenities, availability and special
deals information. Our
ultimate goal is to provide our customers with the best rates and deals,
as well as excellent book-online experience.
Tripotel.com
saves you the time and trouble of
calling around, faxing, and pricing hotels.Our services are free, and we
handle corporate accounts and provide assistance with group reservations
regardless of the size. Our services are free, and we handle corporate
accounts and provide assistance with group reservations regardless of the
size.
Privacy Top of page
At Tripotel.com we value your privacy and have the
utmost respect for your concerns about privacy and security issues. We
adhere to a strict code that respects your privacy at all times and will
not sell or distribute your email address or other details to a third
party.
Security Top of page
We ensure the complete security of your personal and
credit card details by using 128 bit SSL encryption. When users submit
sensitive information via the website, their information is protected both
online and off-line. While on a secure page, such as our order form, the
lock icon on the bottom of web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to un-locked or
open when users are just surfing.
While we use SSL encryption to protect sensitive
information online, we also do everything in our power to protect user
information off-line. All of our user’s information, not just the
sensitive information mentioned above, is restricted in use: Only
employees who need this information to perform a specific job are granted
access to personally identifiable information. In addition, all employees
are kept up-to-date on our security practices.
Tripotel.com takes security and protection of your
credit card information very seriously. If you suspect that an
unauthorized transaction on your credit or debit card came through
www.tripotel.com, you should contact your card-issuing bank of credit card
company immediately to review the transaction.
Send Us Feedback Top of page
Your feedback is very important to us so we are asking you to let us know
what you think of our site, its content and organization. If there is a
favorite destination or property that you would like to see here, please let
us know by sending an e-mail to our customer service department
res@tripotel.com.
Please let us know how we can better serve you!
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